Privacy Policy

Effective Date: 1 March 2026

Roaming Wild Adventures ("RWA," "we," "us," or "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information. We do not sell, rent, or share your personal data with third parties for their marketing purposes — ever.

1. What Information We Collect

When you purchase a product, sign up for our email list, or contact us, we may collect:

  • Name and email address (for order confirmation, shipping updates, and email communications you opt into)

  • Shipping address (to fulfill your order)

  • Payment information (processed securely through Squarespace's payment system — we do not store your card details)

2. How We Use Your Information

We use your information only to:

  • Process and fulfill your order

  • Send order confirmations and shipping updates

  • Communicate with you about your purchase or inquiry

  • Send email newsletters and updates — only if you've opted in

  • Notify you about workshops, events, or new products (if subscribed)

We do not use your information for any other purpose, and we do not sell or share it with third parties for advertising or marketing.

3. Third-Party Services We Use

To operate our business, we work with the following trusted service providers. Each has its own privacy policy governing how they handle data:

Squarespace (website and e-commerce platform)

Our website is hosted on Squarespace, which powers our store and processes payments. Squarespace may collect analytics and technical data (such as browser type and pages visited). Please review Squarespace's Privacy Policy at squarespace.com for details on how they handle data.

Kit (email marketing platform)

We use Kit (formerly ConvertKit) to manage our email list and send newsletters. When you subscribe to our email list, your name and email address are stored in Kit. Please review Kit's Privacy Policy at kit.com for details.

Fulfillment Center

We work with a local fulfillment center to pack and ship your orders. Your name and shipping address are shared with them solely for the purpose of delivering your order. They are not authorized to use your information for any other purpose.

4. How Long We Keep Your Information

We retain your order information as long as necessary for business and tax records (typically 7 years, per standard accounting requirements). If you unsubscribe from our email list, we will remove you promptly. You may also request deletion of your personal data at any time by contacting us.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Unsubscribe from marketing emails at any time (every email includes an unsubscribe link)

  • If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at the email address below.

6. Cookies and Analytics

Our website (hosted on Squarespace) may use cookies and similar tracking technologies to understand how visitors use the site. This helps us improve the website experience. You can adjust cookie preferences in your browser settings at any time.

7. Children's Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this privacy policy or how we handle your information, please reach out through the contact form.

Your trust matters to us. Thank you for being part of the RWA community.